Collection of Personal Information
Pyrex Proofreading may request users of her Site to provide personal information such as the user's name, e-mail address, postal address, academic affiliations, principal professional field, etc.
Use of your information
Pyrex Proofreading uses your information collected to complete and support the activity for which the information was provided such as delivery of our products or services; processing or fulfilling an order; responding to your requests or inquiries; and Communicating with you about changes or updates to the Site and our products and services as well as special offers, promotions or market research surveys.
Disclosure of Personal Information to Third Parties
Pyrex Proofreading does rent or disclose your personal information to third parties unless required by law, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies. Your personal information is restricted to and can only be accessed by our employees, representatives and service providers, for the purposes set forth above.
Orders placed with Pyrex Proofreading by Customer are non-cancelable and non-returnable but are covered by a limited warranty. If a Customer is not satisfied with Pyrex Proofreading's service for a particular order, Customer shall contact Pyrex Proofreading within sixty (60) days of delivery of such service and explain the perceived problem. Upon verification of the problem, Pyrex Proofreading guarantees that it shall solve the problem to the Customer's satisfaction or either provide credit for additional service to the Customer or refund the fee paid for the service in question, based upon the Customer's preference.
Pyrex Proofreading E-mail Messages
It is the policy of Pyrex Proofreading to send our business partners e-mail throughout the proofreading process and other e-mail they elect to receive, in addition to customary business communications (payment confirmations, etc.).
Retention of Personal Information
Pyrex Proofreading retain the personal information we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data.